Questions or comments? Contact the dean of students office at deanofstudents@hampshire.edu.
The informal resolution process is a method by which Hampshire College reviews and addresses alleged violations of one or more community standards and/or College policies. The informal resolution process is typically reserved for matters that include, but are not limited to:
The College and its appointed community standards administrators are given the discretion to determine if an alleged community standards violation is processed through the informal or formal resolution process. The Office of Community Standards and Student Accountability may elect to refer the matter immediately through the formal resolution process. Students referred through the informal resolution process also have the right and ability to request that the matter be reviewed and addressed utilizing the formal resolution process versus the informal resolution process if they so wish. A student, students, student organization, or athletic team who have been offered informal resolution may at any time in the process request that the matter be referred to the formal resolution process to be addressed through an administrative hearing or community standards review board (CSRB).
INFORMAL RESOLUTION PROCEDURE
Informal resolution consists of students meeting one-on-one with an appointed community standards administrator. Throughout both the informal and formal resolution process, students can have a support person present in either meeting format if they wish. The one-on-one meeting will review the matter and determine if a student is responsible for an alleged community standards violation. Students found responsible will be assigned an accountability and community restoration plan [1] if warranted.
In an informal resolution meeting, the following information will be discussed and reviewed to determine if a student is responsible for a community standards violation:
Based on the information presented, reviewed, and discussed at the informal resolution meeting, the appointed community standards administrator will decide whether a student, student organization or athletic team is responsible for violating one or more community standards and College policies. If found responsible, the student(s), student organization, or athletic team will be provided the opportunity to acknowledge and accept responsibility for the policy violation. Suppose the student(s), student organization, or athletic team declines to accept responsibility. In that case, the appointed community standards administrator has the discretion to find them responsible based on the information available to them at the time of the informal resolution meeting.
In matters where a responsible finding is determined, the student(s), student organization, or athletic team will be assigned an accountability and community restoration plan [1] consisting of one or more accountability measures [2]. The accountability and community restoration plan [1] is discussed and issued at the informal resolution meeting or within two (2) to three (3) businessdays if the matter requires additional review or more time to determine accountability measures [2] that align with the specific policy violation. In situations where a decision cannot be rendered in the informal resolution meeting, the student(s), student organization, or athletic team will attend an additional meeting to discuss and review their assigned accountability and community restoration plan [1]. Student(s), student organizations, or athletic teams will be notified verbally and in writing of the findings and outcomes of the informal resolution process. Written notification will be emailed within two (2) to three (3) business days of the informal resolution meeting unless notified otherwise by the appointed community standards administrator.
Student(s), student organizations, or athletic teams who do not schedule a hearing or fail to show up to their scheduled informal resolution meeting, will have the matter reviewed and resolved in their absence. In this circumstance, the outcome of the informal resolution process will be communicated in writing by email within two (2) to three (3) business days of the scheduled meeting.
Student(s), student organizations, and athletic teams who accept responsibility or are found responsible have the right and ability to submit an appeal within five (5) business days from the date they received formal notification by email per the appeals process [3].
DETERMINING OUTCOMES & DECISION-MAKING PROCESS
Outcomes are what are determined as a result of the formal or information resolution process. If a responsible outcome is determined, students will be assigned an accountability and community restoration plan. These plans are comprised of accountability measures that focus on addressing behavior and actions utilizing an accountability framework that is centered around providing care and support for individuals and the campus community, engaging in educational opportunities and dialogues, and participating in transformative experiences and interactions.
The standard used at Hampshire College and other colleges and universities across the country to determine whether or not a student is responsible for a community standards violation is ‘preponderance of evidence’. Preponderance of evidence means that based on the information available to the staff member addressing the violation or the community standards review board (CSRB) that the reported actions more likely occurred than not. Determining responsibility is also called determining a finding, and a designed staff member or CSRB will either come to a finding of “responsible” or “not responsible" based on the information presented at the time the matter is address either through the informal or formal resolution processes.
The college's method of addressing student accountability and use of preponderance of evidence is different from criminal proceedings where the standard is 'beyond a reasonable doubt'. The community standards process is not a criminal proceeding, and the terms “guilty” or “innocent” are not used. Students are not considered "responsible" until an informal or formal resolution meeting has occurred[1], however interim administrative actions [4] may be put in place at the discretion of the Office of Community Standards and Student Accountability until alleged policy violations or community concerns can be address through the community standards process.
ACCOUNTABILITY & COMMUNITY RESTORATION PLANS
Accountability measures are assigned as part of a students accountability and community restoration plan when they are found responsible for a community standards policy violation. Some accountability measures are assigned that provide notice to a student and others may require students to complete specific assignments and engage in educational opportunities and interactions. Accountability measure definitions can be found in the accountability measures [2] section.
Some community standards violations have accountability measure guidelines defined within the policy. For policies that do not have specified guidelines, designated staff members or the CSRB will consider the outcomes in similar cases as well as any previous community standards violations that students may have been involved in within the past. In determining whether or not a student’s behavior and actions meets the expectations defined in the Student Handbook and Resource Guide, a “reasonable person” standard may be applied. The term “reasonable person” takes on a different meaning, often depending upon the situation at hand. The reasonable person standard compares an individual’s behavior in a situation with the behavior of a hypothetical reasonable person in the same set of events. This is not the standard used for determining responsibility in a situation, however the reasonable person standard may be considered in determining an accountability and community restoration plan when a student is found responsible for a community standards policy violation.
COMPLETING ACCOUNTABILITY & COMMUNITY RESTORATION PLANS
Students who do not complete their assigned accountability measure(s) by the deadlines provided may have a community standards hold placed on their student account and will be referred through the informal or formal resolution process for a community standards violation of the Mandated Response and Action Policy [5]. If a student is determined to be responsible for failing to comply with the Mandated Response and Action Policy [5], they will be assigned additional accountability measures with the goal of addressing their behavior, action, or inaction.
If a student leaves the College for any reason before completing their accountability and community restoration plan, the Division of Justice, Equity, and Antiracism (JEA) and office of community standards and student accountability have the authority to determine next steps; which typically consists of students being required to complete their accountability and community restoration plan upon return to the College.
If a graduating student has not fulfilled their accountability and community restoration plan, a notation will be made on a student's record in JEA and depending on the severity of the situation the student’s degree may be withheld and official transcripts may not be released. In this type of situation, the student will be issued an unofficial transcript, which will be stamped “issued to student” and “outstanding obligation.” Transcripts will not be issued to third parties.
[1] Except in cases of minor violations of policy and failure to comply with completion of accountabilitty measures where students may receive an outcome letter without a meeting with a designated staff member. Opportunity for a conversation with a designated community standards administrator is still available.
The following are the categories from which students who go through the informal or formal community standards resolution process and are found responsible will be assigned accountabilty measures as part of the accountability and community restoration plan. This list is not exhaustive and other accountability measures may be assigned, discussed, and mutually created. Accountability measures can be assigned or combined with other accountability measures and in some cases, in addition to accountability measures students may receive reccomendations for resources to connect with at Hampshire College. Click on each of the accountability measure types below for more detailed descriptions of specific accountability measures.
General Accountability Measures [6]: Typically students will receive one or a combination of the following accountability measures for violation of community standards (see Alcohol & Other Drug Accountability Measures section for educational and restorative accountability measures specific to alcohol and other drugs). Depending on the severity of a violation or if multiple violations occurred, additional accountability measures may also be applied from any of the accountability measures sections.
Alcohol and Other Drug Accountability Measures [7]: Typically students will receive one or a combination of the following accountability measures for community standards violation of the Alcohol and Other Drug policies. Depending on the severity of a violation or if other types of violations occurred in addition to an alcohol and other drug violation, additional accountability measures may also be applied from any of the accountability measures sections.
Housing Accountability Measures [8]: Housing accountability measures apply only to students who live on campus and may be combined with additional accountability measures from any of the accountability measures sections.
Deferred Status Accountability Measures [9]: Deferred accountability measures give students an opportunity to change their behavior or actions, while under guidance from teh college, before a higher level accountability measures is assigned. Depending on the severity of a violation or if multiple violations occurred, additional accountability measures may also be applied from the other accountability measures sections. It is not a requirement of the informal or formal community standards resolution process that a student receive a deferred status accountability measure prior to other accountability measures.
Disciplinary Status Accountability Measures [10]: Disciplinary status accountability measure are the only types of accountability measures that result in a student not being in good disciplinary standing with the College. Depending on the severity of a violation or if multiple violations occurred, additional accountability measures may also be applied from the other accountability sections. It is not a requirement of the community standards process that a student receive a deferred status accountability measure prior to a disciplinary status accountability measure.
The results of informal and formal community standards resolution meetings and hearings are subject to the Family Educational [11]Rights and Privacy Act (FERPA) [11] and can be disclosed only in accordance with the Act. Under FERPA [11], a school may not ordinarily disclose a student’s community standards records to any third party unless the student has provided written consent. Hampshire College may notify the parents/guardians of students when a student’s enrollment at the College is subject to change due to any behavioral situation or College policy violation. Parental notification may also be utilized by administrators when permitted by FERPA.
If a student chooses to provide written consent for disclosure of information they may do so be submitting an email requesting to do so to the Office of Community Standards and Student Accountability at deanofstudents@hampshire.edu [12]. FERPA [11] does permit disclosure of the final results of a community standards meeting and/or hearing to the victim or to the reported victim’s next of kin, when appropriate, of any crime of violence or non-forcible sex offense regardless of whether the institution concluded a violation was committed. An institution may also disclose to anyone—not just the victim—the final results of a community standards meeting and/or hearing if it determines that a student is an alleged perpetrator of a crime of violence or non-forcible sex offense, and with respect to the allegation made against them, the student has committed a violation of the institution’s rules or policies. Under the Student Right-to-Know and Campus Security Act, the College is required to disclose the results of a conduct or hearing to the victim, when the proceedings involve a sex offense.
Members of the community standards review board [13] are not to discuss situations or matters outside of a hearing. Information submitted in hearings will be maintained in private files (as part of a student’s education records) by the College for a period of seven (7) years and then destroyed or no longer reported with the exception of suspensions and expulsions, which remain a permanent part of a student's educational record.
The student, student organization, or athletic team or reporting individual may appeal the determination by submitting a written appeal within five (5) working days of the date of the outcome letter. The outcome letter is sent to a student's email and will notify the participants to whom they may submit a written appeal. Students, student organizations, or athletic teams have the right to appeal both findings (decision of responsible/not responsible) and accountability and community restoration plans, however findings may only be appealed on the basis of procedural error. Reporting individual have the right to appeal based on procedural error. As reporting individuals are not permitted under FERPA to receive the outcome of a hearing or community standards violation, except in relation to violence and incidents related to Title IX violations (sexual misconduct, relationship violence, and stalking [14]), reporting individuals will only be able to appeal findings (on the basis of procedural error) and accountability and community restoration plans in those instances. The College will share findings and accountability and community restoration plans with the reporting individuals in accordance with FERPA requirements. For appeals of academic integrity violations heard by the CSRB, students and reporting individuals should follow the processes outlined in the ethics of scholarship [15] section.
The assigned appeals administrator will make a final decision within ten (10) working days of receiving the appeal. This timeframe may be extended for good cause as necessary to ensure the integrity and completeness of the review. Any extension of the timeframe, and the reason for the extension, will be shared with the individuals involved in writing. The appeal administrators findings and decision is final.
[1] [16] Appeals may be submitted after the five (5) business day deadline if previously unavailable relevant evidence that could affect the outcome becomes available.
FERPA requires that schools obtain written permission from students before releasing education records. Exceptions to this include a health or safety emergency, to provide information to schools to which a Hampshire student is transferring, in certain student conduct cases, and in other circumstances described in FERPA [17]. In addition, in well-defined circumstances, some information may be released without written permission from the student. College officials with a legitimate educational interest may also have access to a student's education records without prior consent.
Records pertaining to the informal and formal community standards resolution process and meetings or hearings will be maintained in private files (as part of a student’s education records) by the College for a period of seven (7) years and then destroyed or no longer reported with the exception of suspensions and expulsions, which remain a permanent part of a student's educational record.
If a student chooses to provide written consent for disclosure of information, they may do so by submitting a written request to the Office of Community Standards and Student Accountability by emailing studentsuccess@hampshire.edu [18].
For further information regarding FERPA [17] and Hampshire College FERPA and Privacy of Records [19].
The reporting individual and the student(s), student organization, or athletic team who are alleged to have violated a community standards policy may be accompanied at both informal resolution meetings and formal resolution hearings by one support person who is a current faculty, staff, or student member of the Hampshire College community.
Multiple support persons may attend any pre- and post-meetings and hearings at the discretion of the community standards administrator facilitating the meeting. Students can identify their support person as a current student, faculty, or staff member at Hampshire College or may request a support person be identified and appointed for them by submitting a written request to the Office of Community Standards and Student Accountability. In the appointment process, a staff member in either office will connect with the student to identify and secure a support person. Additional support persons can be available outside of the meeting and hearing room for consultation during a hearing.
Supporters are expected to respect the rights to privacy of the student they support and any others involved. If a supporter is a responsible reporter, they must still report as required.
During an Administrative Hearing and Informal Resolution Meeting
During an administrative hearing and informal resolution meeting, the supporter's role is to support the student, student organization, or athletic team and play a passive role in the discussion. The supporter may not speak on behalf of a student, student organization, or athletic team nor be disruptive to the hearing or meeting. The primary discussion in a hearing and informal resolution meeting is with the student; however, there may be space for the supporter to ask questions at the discretion of the community standards administrator.
During a Community Review Board Hearing
The supporter's role is to support the student(s), student organization, or athletic team and may not question the other party or any witnesses brought forth in the hearing. The supporter may not speak on behalf of a student, student organization, or athletic team nor be disruptive to the hearing. Supporters are not permitted to talk at a hearing, except to the student, student organization, or athletic team they are supporting, and to state their name and role for an audio record. The student, student organization, or athletic team can request a break if additional time to talk privately with their supporter is needed. A supporter may be required to leave the proceedings if that supporter fails to follow the board's procedures.
For more information on how to prepare to be a support person visit Student Success and Engagement.
Hampshire College is committed to providing appropriate accommodations to students with disabilities so that all students have meaningful access to all College programs and services, including the student conduct process. This includes accommodations provided under the Americans with Disabilities Act (ADA) and related legislation.
All students with disabilities who are involved in the community standards process, including reporting individuals, students alleged to have violated policies, supporters, and witnesses may seek accommodations for any stage of the community standards process, including community standards review board (CSRB) hearings, administrative hearings, informal resolution meetings, incident reviews or investigations, and any pre- or post-hearing meetings.
Any student requesting an accommodation [20] must do so far enough in advance to allow the request to be reviewed and an appropriate accommodation identified and implemented. Although there is no firm deadline beyond which an accommodation cannot be requested, the student will be held accountable for making any request in a timely fashion, and the College may not be able to provide an accommodation which is not requested with reasonable advance notice before the accommodation is needed to allow time for review and implementation. Accordingly, each student seeking an accommodation is strongly encouraged to do so as early as possible in the student conduct process.
A request for accommodation [21] must be made to the office of accessibility resources and services (OARS). OARS may consult with the Division of Justice, Equity, and Antiracism (JEA) or designated administrator to determine, based on appropriate legal standards and College policy, what accommodation, if any, is appropriate. The student will be required to provide appropriate documentation from qualified health care professionals to support the request. OARS will make their determination in light of the student’s particular disabilities and the nature of the conduct process, as informed by any consultations, relevant documentation, and relevant previous accommodations provided to the student. Accommodations cannot be applied retroactively; students must arrange for accommodations. The student will be given an explanation of the determination.
The Senior Vice President for Justice, Equity, and Antiracism Senior Director for Student Success and Engagement, or designee may assign restrictions and/or separate a student from the community pending the scheduling of an informal or formal community standards resolution meeting or hearing on alleged violation(s) of the Standards for Student Accountability and Norms for Community Living [22]. These restrictions may occur when a student poses a serious threat to an individual or the community, creates a disturbance to the normal operations of the College or educational environment, or to preserve the integrity of an investigation.
Interim actions can include separation from the institution or restrictions on participation in the community for no more than ten (10) business days pending the scheduling of an informal or formal community standards resolution meeting or hearing on alleged violation(s) of the Standards for Student Accountability and Norms for Community Living [22]. Students are not considered responsible for violation of policy until such time that a finding of responsibility be determined and the student is notified in writing (via email and/or hard copy).
Community Standards Review Board (CSRB) hearings, administrative hearings, informal resolution meetings, nor the incident review, investigation and determination by a hearing board for a sexual misconduct, relationship violence, and stalking policy complaint are a substitute for civil or criminal courts; students pursuing complaints through any of the afore mentioned pathways do not waive their right to pursue external remedies. External proceedings, including both civil and/or criminal actions may not delay internal processes.
Links
[1] https://handbook.hampshire.edu/node/48
[2] https://handbook.hampshire.edu/node/130
[3] https://handbook.hampshire.edu/node/115
[4] https://handbook.hampshire.edu/node/251
[5] https://handbook.hampshire.edu/node/186
[6] https://handbook.hampshire.edu/node/233
[7] https://handbook.hampshire.edu/node/234
[8] https://handbook.hampshire.edu/node/235
[9] https://handbook.hampshire.edu/node/236
[10] https://handbook.hampshire.edu/node/237
[11] http://www.ed.gov/policy/gen/guid/fpco/ferpa/index.html
[12] mailto:deanofstudents@hampshire.edu
[13] https://handbook.hampshire.edu/node/44
[14] https://handbook.hampshire.edu/node/40
[15] https://handbook.hampshire.edu/node/89
[16] https://handbook.hampshire.edu/node/115#_ftnref1
[17] https://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html
[18] mailto:studentsuccess@hampshire.edu
[19] https://handbook.hampshire.edu/node/28
[20] https://handbook.hampshire.edu/node/145
[21] https://www.hampshire.edu/oars/disability-disclosure-and-accommodation-request
[22] https://handbook.hampshire.edu/node/43